Frequently Asked Questions
Frequently Asked Questions
Find quick answers to your most common questions.
What are your shipping costs and delivery times?
We offer standard shipping on all orders. Processing takes 1-3 business days. Once shipped, transit time is typically 3-7 business days depending on your location. Detailed shipping rates are calculated at checkout.
How do I return an item?
We accept returns within 30 days of delivery. Items must be in original, unused condition. To start a return, please contact us at contact@mabellequeen.com or use our website contact form.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our tracking portal. It may take 24-48 hours for tracking information to update.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely encrypted for your safety.