Frequently Asked Questions

Find quick answers to your most common questions.

What are your shipping costs and delivery times?

We offer standard shipping on all orders. Total delivery time is typically 4–10 business days, which includes 1–3 business days for processing and transit time depending on your location. Ma Belle offers FREE standard shipping on all orders, regardless of destination.

How do I return an item?

We accept returns within 30 days of delivery. Items must be in original, unused condition. To start a return, please contact us at contact@mabellequeen.com or use our website contact form.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to our tracking portal. It may take 24-48 hours for tracking information to update.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely encrypted for your safety.

Contact Information

For any questions or assistance, please do not hesitate to contact us:

•Company Name: Ma Belle

•Phone: +1 213-749-0769

•Email: contact@mabellequeen.com

•Physical Address: 1504 Main St, Los Angeles, CA 90015, United States

•Support Hours: Monday – Sunday: 09:00 AM – 08:30 PM

We look forward to serving you and helping you find the perfect pieces for your style.